Octafx malaysia review

Octafx (capital FX), adalah broker forex, pemenang berbagai anugerah yang ditubuhkan pada 2011, dilesenkan oleh cysec (cyprus) dan didaftarkan oleh IBC (SVG).

No deposit forex bonuses

OctaFx Malaysia - OctaFx (Capital FX) Forex Malaysia Review, octafx malaysia review.

Octafx membolehkan pedagangnya untuk menggunakan semua jenis strategi. Pedagang novis boleh menikmati kelebihan akaun MICRO octafx pada metatrader 4 dengan bantuan berbagai alatan dan tutorial pendidikan, pedagang berpengalaman boleh pilih akaun PRO pada metatrader 5, dan pedagang pakar dialukan untuk menggunakan akaun ECN pada platform ctrader.

Octafx malaysia - octafx (capital FX) forex malaysia review

Octafx (capital FX), adalah broker forex, pemenang berbagai anugerah yang ditubuhkan pada 2011, dilesenkan oleh cysec (cyprus) dan didaftarkan oleh IBC (SVG).

Sebagai broker STP (pemprosesan terus tembus) berpengalaman dengan lebih 1.5 juta akaun dagangan dibuka dari 100 negara seluruh dunia, octafx memberikan pelanggannya spread yang sempit (serendah 0 pip) dan pelaksanaan pesanan yang cepat tanpa gelinciran, tanpa kelewatan, dan tanpa sebut harga semula. Octafx menawarkan perdagangan forex yang mudah dan sesuai untuk semua jenis pedagang dengan deposit minima $5, spread tetap/tidak tetap tanpa komisyen, dan leverage sehingga 1:500. Octafx juga menggunakan platform dagangan popular untuk pasaran mata wang seperti metatrader 4, metatrader 5, dan ctrader.

Di octafx malaysia, pelanggan boleh menikmati beberapa kaedah deposit dan pengeluaran (visa, neteller, skrill, bitcoin, dan bank tempatan malaysia) dan keboleh dagangan pasaran meluas (forex, logam, tenaga, indeks, dan mata wang kripto)

Octafx membekalkan khidmat pelanggan yang optima melalui soalan lazimnya yang menyeluruh pada laman web berbilang bahasa syarikat, diikuti sokongan pelanggan langsung tersedia 24 jam dari isnin ke jumaat melalui panggilan telefon, chat langsung, platform media social (facebook, twitter, dan instagram), dan juga aplikasi chat social seperti whatsapp dan telegram dalam 12 bahasa, termasuk bahasa inggeris, indonesia, cina, dan belanda, untuk memastikan pengalaman berdagang yang memuaskan kepada pelanggannya. Tambahan pula, sebagai pedagang pemula atau berpengalaman, anda boleh menyertai peraduan berdagang bulanan pada kedua akaun demo dan betul atau mendapat manfaat dari bonus aluan yang ditawarkan oleh broker.

Octafx review

Octafx is a forex broker. Octa FX offers the MT4, MT5 and ctrader forex trading top platform. Octafx.Com offers over 25 forex currency pairs, cfds, commodities, stocks, gold, silver, oil, bitcoin and other cryptocurrencies for your personal investment and trading options.

Broker details

deposit methods:

VISA, awepay, bitcoin, fasapay, local bank deposits, local bank transfers, neteller, paytm, skrill, unionpay

withdrawal methods:

VISA, awepay, bitcoin, fasapay, local bank transfers, neteller, paytm, skrill, unionpay

Live discussion

Join live discussion of octafx.Com on our forum

Octafx.Com profile provided by john, may 29, 2012

Octa markets incorporated is a worldwide recognized forex broker. Octafx provides forex brokerage services to its clients in over 100 countries of the world. Octafx uses the most up-to-date technology and knowledge to make your forex trading experience outstandingly convenient. Our top goal is the trust and satisfaction of each client's need and requirements. Octafx sets the highest service level standards and maintains them as well as constantly develops new services and promotions.

Video

Let other traders know if this service is worth checking or should be avoided.

Traders reviews

Length of use: over 1 year

Thank you for taking the time to reach out and share your experience with us. We deeply regret that you experienced trouble depositing your funds. After looking into your review, we can confirm that an error had occurred before your payment was processed. Our financial department is currently investigating it, and we'll make sure to keep you updated throughout the process.

Please note that there are many reasons why a transaction could fail. And in cases where your payment was unsuccessful, it’s essential to contact us as soon as possible, as it might require a thorough investigation by our financial department. We want to assure you that you shouldn’t be discouraged, as we’re certain that our team will be able to locate the payment and resolve the issue you’ve experienced.

We appreciate your patience and please, remember that you can get in touch with us anytime to receive an update on the progress. We’re always happy to help our customers and provide them with the necessary information.

We hope that this issue will not affect your overall experience and you’ll enjoy trading with us once again.

DISCLAIMER: this review is not to state that octafx is the best broker in the world. I've traded with a lot of brokers and never had problems with any of them, with respect to deposit and withdrawals.

Herein are the list of transactions that I did on my account with octafx. It has the ID, time the request was created, and the time it was processed.

DEPOSIT
deposit ID 4703156
created dec 27, 2020 03:23 PM
processed on dec 27, 2020 03:50 PM

WITHDRAWALS
withdrawal ID 1930065
created dec 30, 2020 11:51 AM
processed on dec 30, 2020 12:17 PM

Withdrawal ID 1927033
created dec 29, 2020 08:00 PM
processed on dec 29, 2020 09:42 PM

Withdrawal ID 1920756
created dec 28, 2020 05:53 PM
processed on dec 28, 2020 09:43 PM

Withdrawal ID 1919630
created dec 28, 2020 03:09 PM
processed on dec 28, 2020 03:24 PM

SUMMARY:
I made the deposit to their GTB nigeria account, and made withdrawals to my GTB account. This might be the reason why I never had issues with them.

I'll advise traders to ask them [octafx] questions when they have issues, and be ready to hear and understand.

Thank you for such great feedback. We appreciate you taking the time to share it with our community and giving us one more reason to be proud of the work we’re doing with our team. We’re sure they will be excited to read your review, too, as they do their best to ensure fast and secure payment services.

Please send us a direct message if you have other questions or suggestions. Our team is always here to help, and we'll be more than happy to chat whenever you have time for us.

Deposit take less than 1sec
withdrawal take forever.

If you guys want to withdraw the money. Please do 1 year in advance

Thank you for reaching out and sharing your feelings with us. We're sorry to read about your dissatisfaction with our processing times. Please let us remind you that all withdrawal requests at octafx are processed within a few business hours. However, when our financial department handles a high number of requests, in rare cases, we ask to allow extra time, but it does not exceed 24 hours overall.

Please note that since you didn't provide your trading account number, we couldn't look into your previous requests. However, we wish to assure you that we always strive to improve our services and reduce the processing time. We also want you to know that if your payment is delayed or you feel like it’s taking longer than it should, you can send us a message in the live chat available on the website. Our team will be more than happy to update you on your request status.

We’re looking to hearing from you, so please don’t hesitate to get in touch with us anytime. Our team is available 24/7, and they're always here to help you whenever you need it.

Thank you for letting us know about the problem. We deeply regret that you were having a hard time trying to deposit, and you couldn't reach out to our support team. Unfortunately, we couldn't identify you on our system and look into your previous inquiries since you didn't provide your account details in your review. If you could contact us directly and share this information with our team, it will help us investigate the issue and understand what happened with your payment.

Please note that generally, it takes a couple of hours for bank transfers to be processed. However, we ask you to allow us extra time when our financial department handles a high number of requests. There could be different causes of why your payment is delayed and not reflected in your account. This requires an investigation, and we strongly encourage you to send us your payment proof if your deposit wasn't credited into your account after 24 hours have passed. These actions could help our team look up your payment and process it.

In the meantime, don’t forget that our team composes of real agents committed to helping you whenever you need it, so please contact us after reading this reply. We’ll make sure to find your payment as soon as possible and keep you updated.

Bank negara malaysia

Length of use: over 1 year

Thank you for reaching out and bringing this question to our attention. Unfortunately, we couldn't identify you on our system and look into your review since you didn't provide any details about your trading account or the bank you were using at the time. We’d really appreciate it if you could get in touch with our team and share the necessary details to help us find out what happened and investigate the matter.

We also want to remind you that our support team is always here to help you. They're available 24/7, and we'll be more than happy to hear from you and assist whenever you need it.

We're looking forward to hearing from you soon.

Length of use: 6-12 months

I have a lot of experience with various brokers, but octafx is the absolut best.

Low spreads.
Great bonus conditions.
Very fast withdrawal without any fees..
Good customer service.

Thank you for sharing such thoughtful feedback about our brokerage. We try really hard to provide the best trading experience for our customers here at octafx. Reading reviews like yours is a great hint that we’re providing our customers with the services that meet their needs, and we truly couldn’t be happier that that’s the case for you. We appreciate you being our client and want to say that you're always welcome on our chat at any time if you have any questions or suggestions.

As we’re already addressed your complaint in the thread you’ve created here on FPA, please allow us to echo what we’ve said here.

Thank you for your patience while we consulted your case with our team. After looking into the matters you brought to our attention, we can see that the cards you used to fund your trading account for the first and second time were different.

Please note that in such cases, our financial department may request verification of the second card to ensure it belongs to you and not to a third party, as all third-party transactions are strictly prohibited here at octafx. Therefore, the procedure is fully in line with our security measures.

We cannot merely block the possibility of conducting further transactions because in cases where funds do belong to a third party, we have to ensure that they’re refunded to the originating account. Therefore, it’s the trading activity that must be restricted to ensure that such money is not used for trading.

Looking into your trading history, we can see that the orders you're referring to were closed 17 hours after you got back access to your account. However, those orders could have been closed before the stop out occurred either in profit or with less loss as the two hours of account locking did not impact them. You decided to trade in the same direction, and it eventually led to the stop out. There were no issues from our side, and your orders were executed as per the market conditions. Unfortunately, there are no grounds for compensation/reimbursement as it was solely your decision to continue trading.

We want to remind you that despite this incident, you're always welcomed to contact us anytime, and we'll be more than happy to hear from you and help with any questions you may have.

I have been trading with this useless trader for 3 months now and im becoming more and more worried about the way this company handles my query or any issues.
1. They say there will be no swaps charged to accounts having funded more than 10k.
But they still keep charging the swaps and later asks me to provide details against the wrongly charged swaps. As in I'm working for octa FX and I will keep all this information ready for them.

2. They don't have a trading practice called partially closing a trade. If you are making losses on the trade you cant close it partially to minimize the loss. Rather it will book the entire loss and again open a new trade of the remaining lot. This is so weird and when I spoke to my account manager he gave fake promises of being working on the resolution.

3. They treat their customer with the least priority and I'm still to get my money reversed from them which now more than 50 days.

Nov 6, 2020 - 1 star octafx is a fraud company.. Beware.. You can lose money even without trading. There is no way you can contact there finance team. It's only the customer support team that never has any clue of what is happening.. In my case, 2 transactions of INR50000 got debited from my account on the 5th october 2020 but did not credit to my trading account. Since then I'm chatting with them every day.. But getting the same response .." madam we have requested for update sorry for the delay".. Every single day they are responding with the same message. After 1 month today on 05th nov, I asked them to arrange a call back from the account manager, when that human called me he was clueless about what is happening on my issue. He said he is following up with the finance team but he was not ready to provide a single email communication regarding the same. Still, no one knows what will happen to my funds. They don't have a call-in number. Only chat support. I have been trading with multiple traders and this is the worst of all. You cant talk to them at all. They don't respond to emails.. I'm very frustrated..

Reply by octafx rep submitted nov 20, 2020 dear shaziya shaikh,

Thank you for taking the time to share your experience with us. We're sorry to read that you had trouble depositing your funds at octafx. We've looked into your review, and as we can see, it is still being investigated by our financial department. We can also see that you've recently mentioned on social media that one of the transactions got back successfully, but there's still one missing. We're extremely sorry that it's taking so long, and we apologize for all the inconvenience you may have faced as a result. Please note that we’re still exchanging with the payment processor and are waiting for updates to provide you with as soon as new information reveals itself.

We wish to assure you that we’re committed to resolving this issue as soon as possible but want to ask you to allow us a bit more time. We understand how uncomfortable you may feel about the matter, and we want to tell you that we take it very seriously. We'll do everything that it takes to prevent such cases in the future and reduce the processing times. Please bear with us and remember that our customer support is constantly checking your case and they will be more than happy to provide you with the latest details.

We're looking forward to hearing from you soon. And we hope that it won't take much time to receive your funds back.

We deeply regret to read about your dissatisfaction with our services. We'll be more than happy to receive feedback from you about what could be improved, considering that the issue with swaps has been resolved and you were compensated.

As for the partial order closure, we're aware of the issue. However, it's not something we could influence and fix immediately as it would require an extensive amount of time and effort once such feedback is passed to the relevant department. However, we want to ensure you that we take your suggestions and recommendations very seriously, and we'll make sure they're all addressed and considered by our team.

We would also appreciate it if you could share what could be improved regarding our customer support services to meet your standards. It's one of our top priorities to ensure that we provide the most convenient trading experience to our customers and everything is done to your satisfaction.

Please send us a message anytime soon. Our team is always here for you, and we'll be happy to hear from you whenever you have any questions.

Octafx review 2021

Octafx is a low cost cysec regulated forex broker that is popular in malaysia. Their trading fees is low & support is good too, but have limited number of trading instruments. Read our review to decide if you should choose them or not?

Regulated by: cysec, FSA

Headquarters: st. Vincent and grenadine

Foundation year: 2011

Octafx is a popular STP forex broker that has been operating since 2011 & accepts traders from malaysia. More than 1.5 million trading accounts have been registered with them globally.

Octafx offers three different kinds of trading accounts and the fees that it charges depends on the type of account. Users have the option of using the metatrader 4, metatrader 5, or ctrader trading platforms. Octafx is relatively less regulated than other comparable brokers and holds licenses from tier-2 cysec and offshore regulator st. Vincent & grenadine authorities.

Compared to other brokers, octafx offers limited range of instruments including 28 currency pairs & 10+ cfds on commodities, cryptocurrencies, indices. But they offer copytrading feature.

In this octafx malaysia review, we’ve compared every pros & cons, and everything you need to know about octafx before choosing them.

Octafx is a STP broker, and they charge low fees overall without any hidden fees.

Negative balance protection is available at octafx malaysia

Chat support available in bahasa malay & english.

Offers choice between MT4, MT5 and ctrader trading platforms for mobile, desktop & web.

Islamic account is available at octafx.

Not well-regulated. Only with 1 top tier regulator cysec.

There is no local phone number for support in malaysia.

Fewer currency pairs, and very few CFD trading instruments offered compared to other competing brokers.

Octafx malaysia – A quick look

�� our verdict	#1 forex broker in malaysia
�� broker name	octafx malaysia
�� typical EURUSD spread	0.7 pips (with micro MT4 account)
�� year founded	2011
�� website	https://www.Octafxmy.Com/
�� minimum deposit	$100
⚙️ maximum leverage	1:500
⚖️ regulation	cysec, FSA
��️ trading instruments	28 currency pairs, 10+ cfds on indices. Cryptos, metals
�� trading platforms	MT4, MT5, ctrader for desktop, web & mobile

Is octafx malaysia safe?

Octafx is regulated by one tier-2 financial regulator which is less trusted than other comparable brokers. However, being licensed to operate by fewer financial authorities does not automatically mean that octafx is not a safe broker. They have been operating since 2011 and have a proven track record.

Octafx is regulated and authorized under following regulators:

cysec of cyprus under name ‘octa markets cyprus ltd’

Octafx is legally registered in st. Vincent and grenadine and holds license no. 19776 IBC 2011 from the financial services authority (SVGFSA).

Is octafx a safe forex broker for malaysian traders? Yes, would be our short answer.

It is also worth mentioning that octafx also maintains other security procedures to enhance the safety of traders. These practices include segregation of funds, anti-money laundering policies, and negative balance protection.

Octafx is less well-regulated than other comparable brokers, however, they have been in operation since 2011 and are trusted by thousands of users worldwide.

Octafx malaysia fees

The fees and commission that a trader is charged at octafx depend on a variety of factors – such as which type account is being used, when the trade is being made, and which instrument is being traded.

However, traders can get an idea of how much fees octafx malaysia charges by using a few benchmark examples.

Here is a breakdown of trading fees at octafx malaysia:

Low typical spread

Below screenshot of table from their website shows the fees with their metatrader 4 account.

The spread that they charge quite competitive when compared to other similar brokers like exness & XM.

In addition to a spread, octafx also charges swap rates. But there is no commission with islamic account, although the overall fees that they charge for islamic accounts is similar to the other types of accounts.

Commissions with ECN account – no commission is charged from traders who are using the micro MT4 and pro MT5 accounts. However, they do charge a commission if you’re using the ECN ctrader account.For the benchmark EURUSD currency pair, they charge a commission of USD 3 per 1 lot per side i.E. $6 per lot. This commission is quite competitive compared to other forex brokers. They do not charge any swap rates for this account type.

Zero deposit and withdrawal fees – they recommend a deposit amount of USD 100 for micro MT4 and ECN ctrader accounts. For pro MT5 accounts, they recommend a deposit of USD 500.Octafx does not charge any deposit or withdrawal fees for any account types. They also do not charge any conversion fees. This makes octafx an overall reasonably priced broker to trade through.

No inactivity fees – octafx does not charge an inactivity fee. This means that you can keep your account dormant for extended periods of time if you’re taking a break from trading.

Overall, octafx does not charge a any hidden fees that we noticed. Plus they have an option to open islamic account for swap free trading. We found that octafx are an affordable forex broker.

Octafx bonus

For new account openers, octafx offers a 50% deposit bonus & this offer is available to traders in malaysia.

But to withdraw the bonus funds, you need to trade half the number of standard lots equal to the bonus that you receive.

Octafx deposit and withdrawal

Octafx offers a variety of deposit and withdrawal methods for traders in malaysia.

The following deposit funds options are available at octafx malaysia

Local bank deposit: traders in malaysia can make a deposit through their local bank in their octafx account. Normally the funds are tracked & added within the same business day.

Credit/debit card: they also have the option of making deposits through their debit or credit cards.

Ewallets: additionally, a variety of payment wallets are also accepted for making deposits and withdrawals. Octafx accepts deposits via ewallets like skrill & netteller. The funds added using this method are added within few minutes.

Bitcoin: octafx also allows you to make your deposit using cryptocurrencies like bitcoin.

Octafx does not charge any deposit or withdrawal fees which makes it highly attractive to open an account with them.

Octafx account types

Octafx offers 3 different types of accounts and each of them are suitable for different kinds of traders. They recommend the micro MT4 account for beginner or novice traders, the pro MT5 for experienced traders, and the ECN ctrader account for progressive traders.

The minimum deposit at octafx malaysia is $100 with their micro metatrader 4 account. The base currency of all types of accounts can be either EUR or USD for all types of accounts for malaysian traders.

In this section, we will be discussing the different account types as applicable to malaysian traders since the terms and conditions may differ from jurisdiction to jurisdiction.

1. Octafx micro account – the trading platform that is available for this type of account is metatrader 4. The floating spread for this type of account starts at 0.4 pips. They do not charge a commission when trading through this type of account.

A trader has the option of choosing between 28 currency pairs, gold and silver, 5 cryptocurrencies, and different indices. For currencies, a trader gets a leverage of 1:500. Swaps are optional.

2. Octafx pro account – pro users can trade through the metatrader 5 trading platform. The floating spread starts from 0.2 pips. They do not charge a commission. The recommended minimum deposit is USD 500.

You can trade between 28 currency pairs, gold and silver, 2 energy, 10 indices, and 5 cryptocurrencies. For currencies, they offer a leverage of 1:200. This account type does not offer swaps.

3. Octafx ECN account – ECN account users can trade through the ctrader trading platform. The floating spread starts at 0.4 pips. They charge a commission when trading through an ECN account. The recommended minimum deposit is USD 100.

Traders have the option of trading between 28 currency pairs and gold and silver. The instruments available is quite limited for an ECN account. Traders can get a leverage of 1:500 for trading currency pairs and 1:200 for trading gold and silver. No swaps are available.

Octafx trading instruments

The availability of instruments depends on the type of account that is being used. The pro MT5 account type offers the wides range of instruments to trade while the ECN ctrader account offers the least number of options.

Through octafx, you have the option of trading 28 currency pairs, gold and silver, 2 energy instruments, 10 different indices, and 5 different cryptocurrencies.

The leverage that is offered depends on the type of account and the type of instrument that is being traded.

Octafx trading platforms

With octafx, you can trade using your mobile, web browser, or desktop regardless of the trading platform. FXTM uses popular third-party software to allow you to conduct your trades.

For micro account users, metatrader 4 is available.

For pro account users, metatrader 5 is available.

For ECN account users, ctrader is available.

Web trading platform – their web trading platform be used if you want to trade through your internet browser. This offers a quick and convenient way for you to access the trading platform. The web trading platform supports all popular web browsers.

Mobile platform – you can enjoy a user-friendly trading experience straight from your mobile phone. If you’re on-the-go or have a long commute then using a mobile platform can be the best choice for you.

Desktop trading platform – this is functionally and design-wise similar to the web trading platform. In the desktop version, you are offered greater functionality than the web version.

Overall, FXTM offers a standard trading experience thanks to its use of the MT4, MT5, and ctader trading platforms. They do not have a proprietary trading platform of their own, which can be an advantage if you are used to using these third-party platforms.

Octafx customer support

Octafx offers support via 3 mediums to traders in malaysia, including chat support, email or via telegram. But the best way to reach customer support for octafx is to use the live chat that is available on their website.

Good live chat support: live chat is available in bahasa malay and english. Their live chat option was found to be highly responsive and helpful in answering our questions.
Their english chat support is available for 5 days in a week, for 24 hours. But their malay chat support is only available during day time in malaysia.

Email support is okay: in addition to live chat, you can reach out to octafx by filling the contact form on their contact page or emailing [email protected] we received a response from their team within 4 hours, which is great compared to other brokers.

Telegram: octafx also offers option to contact them via telegram app. We did not test this support channel.

Overall, we found octafx’s malaysian support to be good. We like the fact that they have operators offering support in local language too.

Yes, we do recommend octafx to traders in malaysia.

There are both pros and cons to trading through octafx, but there are more positives than negatives.

The overall fees that octafx charges is lower than most other brokers, which makes than an attractive choice for traders looking for a low-cost broker. They also do not charge any hidden fees.

The customer support offered through live chat is quick and helpful, and also available in local language. Plus, you can request a callback too.

But, many traders will find that the instruments that they offer is quite limited compared to other brokers. Also, octafx is less well-regulated than comparable brokers and is only regulated by a single tier – 1 regulator.

However, octafx has a good track record and is trusted by users across many jurisdictions. They also have separation of funds and anti-money laundering policies in place.

Overall, we believe it is safe to trade forex & cfds with octafx if you are a trader based in malaysia.

Octafx review

Founded in 2011, octafx provide powerful trading platforms and flexible accounts to suit all types of trader. They offer a range of forex and CFD instruments with very competitive fees and prompt customer support.

Octafx review, pros & cons

Commission free accounts

Fixed spread accounts

Octafx copytrading app

Autochartist

Negative balance protection

Hedging & scalping allowed

In this detailed octafx review, our online broker research team have covered some of the most important aspects for you to consider when choosing the best broker for your online trading needs.

Octafx is not ranked in our best forex brokers, best stock brokers, best cfd brokers, best crypto brokers or best online brokers categories. You can use our free broker comparison tool to compare online brokers including octafx.

Octafx review: summary

Octafx is a multi-award-winning broker that provides traders across the globe access to trade forex, commodities, cryptocurrency, stocks, shares, indices, metals, energies & cfds.

Octafx aim to minimise trading costs with 97.5% of orders executed without slippage through the STP (straight through processing) and ECN (electronic communications network) models implemented.

Octafx was founded in 2011 and has won over 28+ awards including best forex broker asia 2018 (global banking and finance review), best FX broker 2018 (european CEO magazine), best trading conditions 2018 (european CEO magazine), best copy trading platform 2018 (forex-awards.Com) and many more.

They aim to maintain high standards with secure trading environments and the same transparent trading conditions for every trader. Each year they are improving to try and become even more cost effective. Over 400,000 traders spanning 100+ countries have opened accounts with them.

Octafx also provide a range of trading tools and educational materials to assist with market analysis and improve your trading knowledge. There are flexible trading platforms and accounts for all levels and styles of trader.

Leverage of up to 1:500 is available and they do not charge any commissions or an overnight swap fee. Hedging, scalping and expert advisors are all supported.

Octafx review: regulation

Octafx is registered in st. Vincent and the grenadines, licensed and regulated by the financial services authority st. Vincent and the grenadines (FSA SVG). The octafx EU entity is regulated by the cyprus securities and exchange commission (cysec). They did previously hold on FCA license but closed their UK offices due to brexit and replaced it with the cysec license.

Client funds are held in segregated accounts in accordance with international regulation standards. Keeping funds separate from the company funds means that they cannot access them for any other purpose.

Octafx offers negative balance protection, so if your balance becomes negative, they will automatically adjust it to zero. The risk management system ensures that clients cannot lose more than they initially invested as risk is limited only to the funds you have deposited into your account.

Octafx review: countries

Octafx accepts clients from all over the world, excluding USA due to regulatory restrictions. Some octafx broker features and products mentioned within this octafx review may not be available to traders from specific countries due to legal restrictions.

If you are looking for a trading broker in a particular country, please see our best brokers USA, best brokers UK, best brokers australia, best brokers south africa, best brokers canada or our best brokers for all other countries.

Octafx review: trading platforms

Octafx offer a choice of the metatrader 4 (MT4), metatrader 5 (MT5) and ctrader platforms. These are amongst the most popular platforms available for online trading.

Octafx review: trading platforms

Metatrader 4

MT4 is ideal for new traders and more experienced traders who require a simplistic yet sophisticated platform. It has an intuitive user-friendly interface that is easy to navigate and fully customisable.

MT4 includes many built-in indicators for technical analysis and is capable of running automated systems known as expert advisors (eas). There are 9 timeframes to choose from. Multiple order types are supported with real time market execution and there is advanced risk management amongst many other useful features.

MT4 is the complete platform to get started trading online and is available on desktop (windows / mac), web and mobile (iphone / ipad / android / tablet).

Octafx review: metatrader 4

Metatrader 5

MT5 has a simple interface just like its predecessor with some new features that improve the overall experience. There are more technical and fundamental indicators for chart analysis, 21 timeframes, graphical objects, support for more order types, an economic calendar and more.

MT5 is available on desktop (windows / mac), web and mobile (iphone / ipad / android / tablet).

Octafx review: metatrader 5

Ctrader

Ctrader provides a convenient and feature rich environment for more flexible trading. It is also highly customisable and can be adjusted to cater to suit the needs of different traders. Other benefits include level II quotes, server trailing stop, 26 timeframes, cloud service, advanced chart trading and a FIX API for trading with direct market access.

Ctrader is available on desktop (windows / mac), web and mobile (iphone / ipad / android / tablet).

Octafx review: trading tools

Octafx have a good selection of useful trading tools that can be used for trading signals, market analysis and risk management.

Octafx review: trading tools

Octafx copytrading app

The octafx copytrading app lets you conveniently copy signals from hundreds of other traders. The app interface is very user friendly making it easy to find signal providers to follow based on your customised filters. You can build and track your portfolio at any time. There are master accounts for traders who want to offer their strategies as signals or for followers who wish to copy signals.

Octafx review: copytrading app

Autochartist

If you have at least $500 in your octafx account then you can download and install the autochartist trading signals plugin for MT4 & MT5. This tool will automatically conduct technical analysis by scanning the charts for trading signals and will alert you when it finds them. You can specify what signals you want to receive and the quality level of these signals (based on historical performance).

Alerts can be set for opening and closing trades. You can optimise your stop loss and take profit levels with the volatility analysis tool and stay informed about the latest market movements and trading opportunities with autochartist market reports.

Octafx review: autochartist

Market insights

Here you will find daily trading ideas based on complex technical and fundamental analysis across a range of different trading instruments. There are also daily and weekly forecasts that cover the financial markets in great detail. These market insights can help identify trading opportunities and assist with analysis.

Octafx review: market insights

Economic calendar

The economic calendar displays a list of up and coming financial news releases including the country and level of impact. You can also see the actual, forecast and previous results of these releases. The calendar has advanced filters to only show news that is relevant to you.

Octafx review: economic calendar

Profit calculator

The profit calculator lets you choose a trading instrument and enter the position details for a quick and easy calculation of the potential profit.

Octafx review: profit calculator

Trading calculator

The trading calculator will quickly calculate the costs for opening a position of a specific size and leverage.

Octafx review: trading calculator

Account monitoring

On the account monitoring page of the octafx website you can select an account or nickname and view its performance, charts, profits, orders and history. You may also add your own account should you wish.

Octafx review: account monitoring

Other tools

Other notable tools include widgets that clearly display live quotes, interest rates and national holidays.

Octafx review: education

Octafx provide a good range of educational materials including video tutorials, guides, faqs and a glossary. Subjects covered include the very basic lessons such as an introduction to trading and how to place a trade to the more advanced technical and fundamental analysis. The information is very easy to digest and is supported with visual representation for clarity.

Octafx review: trading instruments

Octafx offer a range of trading instruments across multiple markets including forex, commodities, cryptocurrency, stocks, shares, indices, metals, energies & cfds. They have 28+ FX currency pairs, 4 metals (including gold and silver), 2 energies, 10 indices and 3 cryptocurrencies. Leverage is available up to 1:500 for currencies, 1:200 for metals, 1:100 for energies 1:50 for indices and 1:2 for cryptocurrencies.

Indices trading

With octafx offering cfds, you can trade from 10 of the most popular indices, including dow jones, NASDAQ, nikkei and eurostoxx 50.

Octafx review: indices trading

Cryptocurrency trading

Octafx offer trading in bitcoin, ethereum and litecoin.

Octafx review: cryptocurrency trading

Commodities trading

You can diversify your portfolio with octafx offering gold, silver, crude oil and other commodities.

Octafx review: commodities trading

Octafx review: trading accounts & fees

Octafx offer 3 different main account types, the micro, pro and ECN. The account you go for may depend on the trading platforms that you wish to use, instruments you trade and minimum deposit requirements.

Islamic swap free accounts that comply with sharia law are available. You may also open a demo account to test the different trading platforms and conditions before opening a real account, should you wish.

Octafx review: accounts comparison

Micro account

This is a MT4 account that octafx recommend for novice traders with a small initial investment. Floating spreads start from 0.4 pips and there is the option of fixed spreads that start from 2 pips on selected instruments. No commission is charged on this account type and the minimum deposit required is $100. Leverage is available up to 1:500 for currencies, 1:200 for metals, 1:50 for indices and 1:2 for cryptocurrencies. You get access to trade 28 currency pairs, gold and silver, 4 indices and 3 cryptocurrencies.

Pro account

This is a MT5 account that octafx recommend for experienced traders which has the lowest spreads and less overall trading costs. Spreads are floating and start from 0.2 pips with no commission charged and a minimum deposit requirement of $500. Leverage is available up to 1:200 for currencies, 1:100 for metals, 1:50 for indices and 1:2 for cryptocurrencies. You get access to trade 28 currency pairs, 4 metals (including gold and silver), energies, 10 indices and 3 cryptocurrencies.

ECN account

This is a ctrader account that octafx recommend for the progressive trader who require more transparency in pricing. Spreads are floating and start from just 0 pips with no commission charged and a minimum deposit requirement of $100. Leverage is available up to 1:500 for currencies, 1:200 for metals. You get access to trade 28 currency pairs, gold and silver.

As broker fees can vary and change, there may be additional fees that are not listed in this octafx review. It is imperative to ensure that you check and understand all of the latest information before you open an octafx broker account for online trading.

Octafx review: customer service

Octafx’s award winning customer support team is available 24 hours a day from monday to friday. Customer support is provided via online chat, telephone and email in english, indonesian, malay, thai, hindi, urdu. Awards won include best customer service asia (global banking and finance) and best customer service broker (FX empire).

According to zendesk monthly usage reports, octafx are better than 87.1% of the industry when it comes to customer support. The average response time is just 7 seconds and the average resolution time is 3 minutes with the customer satisfaction rate at an impressive 96%.

Octafx claim only 0.7% of clients actually contact customer support as their services are usually smooth and reliable enough. However, should you need them, they are there to answer your general and technical questions in a prompt and efficient manner.

Octafx review: customer support

Octafx review: deposit & withdrawal

Octafx do no charge a commission on deposit and withdrawals. They also use the best exchange rates possible. Secure SSL encryption helps make your information confidential and inaccessible to third parties. 3-D secure technology adds an authentication step for protecting your online VISA/mastercard payments.

Funding options include wire transfer, credit card, neteller, skrill, bitcoin. Bank transfers may take a few business days to clear. Accounts can be opened in USD & EUR. The different currency options are beneficial as currency conversion fees do not apply when using an account in your own currency.

Octafx review: account opening

There is a short online form to compete after which you will need to verify your email address. Following on from that you need to email the accounts team proof of identification and residence such as a passport scan and utility bill. This is completely normal as part of the KYC procedure. Once the accounts team have verified your details you will be able to fund your account and start trading.

Octafx review: account opening

Octafx review: conclusion

Octafx provide very flexible and powerful trading platforms with accounts to suit all types of trader. The trading costs are very competitive whilst customer support is prompt to answer questions. Trading instruments may perhaps be too limited for some although the forex offering is probably adequate for most clients needs.

Cfds are complex instruments and come with a high risk of losing money rapidly due to leverage. A percentage of retail investor accounts lose money when trading cfds with this provider. You should consider whether you understand how cfds work and whether you can afford to take the high risk of losing your money.

Min $100 deposit

Founded in 2011, octafx provide powerful trading platforms and flexible accounts to suit all types of trader. They offer a range of forex & CFD instruments with very competitive fees and prompt customer support.

Octafx broker review

Is octafx safe?

Trading conditions

Account types

Spreads and commissions

Deposits and withdrawal fees

Octafx bonus

Octafx for beginners

Educational material

Analysis material

Customer support

Trading platforms

Trading tools

Mobile trading apps

Evaluation method

Octafx risk statement

Overview

Summary

Octafx is a client-focused, international broker with a loyal following of malaysian traders. The website is fully translated into bahasa melayu and octafx are always running competitions and promotions for malaysian clients; these include a 50% first deposit bonus, demo trading contests with cash prizes and frequent lottery giveaways (prizes include scooters, laptops and other gadgets).

An islamic option is available for all account types and new traders will like the excellent analytical section and range of useful trading tools such as autochartist, copy trading and an account monitoring service that lets beginners learn anonymously from successful traders. Trader education for beginners is well-presented and platform support is almost unbeatable, with MT4, MT5 and ctrader all offered.

Reviews

Account information

Trading conditions

Company details

Deposit & withdrawal methods

Supported platforms for octafx

Is octafx safe?

Founded in 2011 and regulated by cysec since 2018 (license 372/18), octafx is a well-respected and secure broker. All funds are properly segregated, and the company has received many awards over the years for its quality of service.

The company was briefly regulated by the FCA (the UK’s financial conduct authority) from 2015 to 2017 (ref: 679306) but decided to not renew its licence after the brexit referendum and instead kept its focus on the EU market.

Octafx has received plenty of industry recognition in recent years, winning best forex broker APAC 2019 (global banking & finance review), best mobile trading app 2019 (european CEO magazine) and best FX broker 2019 (fxexplained). Other awards include best forex broker asia 2018 (global banking and finance review), best FX broker 2018 and best trading conditions 2018 (european CEO magazine).

Like all regulated brokers, octafx has segregated accounts (client funds and broker funds are kept in separate accounts in case of broker bankruptcy) and offers negative balance protection for all clients – so you can never lose more money that you have in your account.

Trading conditions

Oxtafx’s trading conditions – including spread, commission, leverage and margin call level – vary depending on which platform/account you decide to go with. All accounts are market execution in under 0.1 seconds and they all allow for hedging, scalping and eas.

Account types

Octafx has three different account types (along with an unlimited demo account) depending on which platform you decide to use. Every account is also available as an islamic account.

Tying your account types to a specific platform is an unusual approach; if you are familiar with a specific platform and wish to continue using it, you are going to be restricted in your account choice.

Demo account: octafx offers an excellent unlimited demo account option, available on MT4, MT5 and ctrader. It offers real market conditions and a chance to win real money in a monthly champion demo contest.

MT4 (micro) account: with the MT4 (micro) account, you can choose either a floating spread, starting at 0.4 pips or a fixed spread, at 2 pips, depending on your preference. This account requires a minimum deposit of 50 USD (though 100 USD is recommended) and no commission is charged on trades. Leverage is fixed at 1:500 for forex trading and the margin call/stop out is 25%/15%. Metals, indices and cryptocurrencies can also be traded (though leverage will be lower and is set at 1:2 for cryptos).

MT5 (pro) account: the MT5 (pro) account only offers a floating spread, starting at 0.2 pips, and requires a minimum deposit of 500 USD. No commission is charged on this account either but leverage for forex trading is fixed at 1:200 and the margin call/stop out is set at 45%/30%. There are no swaps on this account and overnight commissions are charged after 3 days. As with the MT4 account, both CFD and cryptocurrencies can also be traded.

Ctrader (ECN) account: the ctrader (ECN) account also only offers a floating spread, but this starts at 0 pips. A commission is charged on trades and a minimum deposit of 100 USD is required. Leverage is fixed at 1:500 for currencies and 1:200 for metals – cryptocurrencies and cfds are unavailable with this account. Margin call/stop out is set at 25%/15% and overnight commissions are only charged over weekends.

Spreads and commissions

The spreads on the different account types vary by account type. Commission on the ctrader account is charged at 3 USD per lot per side (6 USD round turn).

Deposits and withdrawal fees

Octafx only accepts deposits in EUR or USD. It charges no deposit or withdrawal fees but, unusually, only accepts deposits and withdrawals via the following methods:

Perfect money: minimum deposit is 5 USD and the minimum withdrawal is 5 USD

Bitcoin: minimum deposit is 0.00096 BTC and the minimum withdrawal is 5 USD

Neteller: minimum deposit is 50 USD and the minimum withdrawal is 5 USD

Octafx bonus

Octafx runs seveeral promotional schemes for clients – some which you don’t even have to spend any money to get involved in.

50% deposit bonus

Octafx offers a deposit bonus scheme (up to 50% of your deposit) though withdrawing the bonus is conditional on trading activity, using the following formula.

Fixed-rate deposit promotion

Especially for malaysian traders, octafx offers clients the chance to make an initial deposit at the fixed rate of 300 MYT = 100 USD. This deposit can also be withdrawn at the same fixed rate.

Demo contests

Octafx runs two separate demo account contests, one on the MT4 platform and the other on the ctrader platform. The ctrader demo contest runs for one week and the participant with the largest demo account balance at the end of the week will win 150 USD, with smaller prizes for the rest of the top five. The MT4 demo contest works the same way, except it runs for four weeks and the grand prize is 500 USD.

Octafx weekly scooter reward

Every week octafx gives away a scooter to a customer, chosen by random. To enter the competition, all you must do is trade five lots over the course of a week (monday-friday).

Trade & win: get gadgets for trading

The trade & win promotion gives traders free prizes and gadgets based on their trading volume. For instance, if you have traded 150 lots with octafx you would be eligible for a android smartwatch. Other prizes include phones and even laptops.

Octafx for beginners

The educational material at octafx and its alternative website is good but focused on new traders; for more experienced traders there is little in the way of educational support. Customer support is competitive but where octafx really shines is in the research and market analysis available.

Educational material

Octafx has recently launched tradingtiger.Pro, an online trading academy for new traders that’s also available in bahasa melayu. The site features a range of short tutorials covering everything you need to know to get started – from forex fundamentals to predicting the market. Each tutorial is a mix of video and text and is well-packaged and easy to understand; learners are tested frequently on the material and the entire website is free of charge. Overall, an excellent resource for beginners traders and we hope octafx considers expanding it to include intermediate and advanced courses and brings the course in-house.

Back on octafx’s main website, the in-house education section is anchored by a collection of articles collectively called forex basics. Article topics range from explainers on ECN trading and risk management to technical analysis and trading strategies as well as more advanced concepts such as pair correlations and fibonacci retracements. These articles are detailed and well-written and offer valuable advice for new and intermediate traders – unfortunately, these topics aren’t available in video format.

Also on the main site, there is a short tutorial section covering the metatrader platforms, copytrading, autochartist and cfds and a video tutorial section focused on getting started with metatrader. Finally, there is a FAQ section and a useful glossary of forex trading terms. The education section also has links to the manuals for the different platforms octafx supports (MT4, MT5 and ctrader)

Analysis material

Octafx has an excellent market insights section which is updated frequently but is only available in english. Regular posts include a daily forecast, a daily review and weekly review. These posts frequently offer predictions of future market movements – but be cautious and do your own research before acting on any predictions.

The market insights section also has a daily video series, uploaded to the octafx youtube channel, called market in a minute, which covers all the big news from the forex markets for the preceding trading day. In addition to all these regular updates, there are irregular short pieces published in reaction to trading events with detailed technical insight.

Octafx also hosts a forex news section, also only in english, with short briefings on all the major news stories affecting the forex markets, this is updated over the weekend and the articles are well-written and concise. These briefings are offered without any suggestion of how the events will affect the markets.

Customer support

Octafx customer support is open 24 hours a day, 5 days a week via live chat, phone (with local numbers for the UK, hong kong and indonesia), email, whatsapp and telegram.

Additionally, the finance department is open from 06:00 – 22:00 (EET) and the customer verification department is open from 08:00 – 17:00 (EET) for account setup and troubleshooting queries.

Trading platforms

As mentioned above, octafx offers MT4, MT5 and ctrader, the three best and most used platforms in the world. Remember that with octafx, platform choice is tied to account type and, as such, will greatly affect trading conditions.

Trading tools

Alongside industry standards such as an economic calendar, profit and trading calculators, octafx also offer an account monitoring tool whereby you can monitor any other octafx traders account and sort by balance, gain, trades and account type. This tool also allows you to dig into the history of an account so you can learn how the account holder has managed their success. Accounts are only represented by numbers, so all holders remain anonymous.

Octafx also offers a copy trading function free for all accounts, allowing beginners to copy experienced, successful traders for a small fee per traded lot. This function is also available through the mobile app.

Octafx also supports autochartist, the industry-standard trading signals provider. Autochartist provides traders with automated alerts for opening and closing trades, a volatility analysis tool which allows you to better optimise take-profit and stop-loss levels and integrated market reports. Autochartist is available on MT4/5 (but not on ctrader) and requires a minimum balance of 500 USD in your octafx account.

Mobile trading apps

All the platforms offered by octafx are also available on mobile devices and tablets. In additions, octafx offers its own octafx trading app (only for android) which gives you access to all your octafx accounts (including your demo account) and comes with market insights fully integrated.

Evaluation method

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process that includes a detailed breakdown of the octafx offering. Central to that process is the evaluation of the reliability of the broker, the platform offering of the broker and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

Octafx risk statement

Forex margin trading involves substantial risks. Forex margin trading exposes participants to risks including, but not limited to, changes in political conditions, economic factors, acts of nature and other factors, all of which may substantially affect the price or availability of one or more foreign currencies.

Speculative trading is a challenging prospect, even to those with market experience and an understanding of the risks involved. Only funds that a person would allocate to high-risk investments (i.E., funds that if lost would not affect the person’s standard of living or financial well-being) should be used in trading.

In cases where a client has used only conservative forms of investment in the past, forex trading might not be appropriate for the client. A client must understand that a total loss of all funds deposited can occur, should the market go against the client’s position(s).

Overview

Octafx is a very good ECN broker with varied account options, platforms and trading conditions. Because these account options, platforms and trading conditions are all tightly linked, new customers may feel arbitrarily restricted. That said, octafx has an excellent analytical section, well-designed education for beginners, world-class trading tools and a range of exciting bonus options for malaysian traders.

Octafx review: ulasan broker forex untuk tahun 2021

Octafx adalah broker CFD dan FX yang ditubuhkan pada tahun 2011. Syarikat ini terletak di kepulauan st vincent dan grenadines. Syarikat induk yang mengawal broker octafx adalah octa markets ltd yang berpusat di griffith corporate centre, kingston. Octafx juga mempunyai anak syarikat yang berpusat di cyprus yang dinamakan sebagai octa markets cyprus ltd.

Octafx dikenali sebagai salah satu broker ECN yang terbaik di pasaran forex. Octafx menggunakan teknologi STP (straight through processing), pelaksanaan ini terkenal dalam industri.

Walaupun broker octafx menerima trader dari lebih 100 buah negara, namun sebahagian besar daripada trader mereka berasal dari negara-negara asia.

Laman web:https://octafx.Com

Tahun ditubuhkan: 2011

Lokasi pejabat: st vincent & the grenadines

Pengawal selia: cysec

Deposit minimum: $5

Leveraj maksimum: 1:500

Spread minimum: 0.0 pips

Platform dagangan: MT4, MT5, ctrader

Platform berasaskan web: ya

Aplikasi mudah alih: ya

Siapa yang mengawal aktiviti broker octafx?

Octafx mempunyai entiti anak syarikat yang berpusat di cyprus. Ianya dikawal selia oleh cyprus securities and exchange commission(cysec) dengan nombor lesen 372/18.

Leverage & spread

Leverage bergantung dengan jenis akaun yang anda pilih. Octafx mempunyai leverage maksimum sehingga 1:500, 1:200 untuk logam dan 1:50 untuk indeks.

Spread octafx bermula daripada 0.0 pip.

Sokongan pelanggan

Untuk trader-trader dari malaysia, jika anda membuka akaun dagangan dengan octafx, anda akan diletakkan di bawah seorang pengurus akaun. Pengurus akaun akan membantu anda untuk menyelesaikan segala isu yang berkaitan dengan akaun anda di octafx.

Jenis akaun octafx

Akaun mikro

Spread: bermula dari 0.4 pip

Komisen: tiada

Minimum deposit: 100 USD

Leverage: sehingga 1:500

Minimum volume: 0.01 lot

Maximum volume: tiada had

Deposit matawang asas: USD/EUR

Spread: bermula dari 0.2 pip

Komisen: tiada

Minimum deposit: 500 USD

Leverage: sehingga 1:200

Minimum volume: 0.01 lot

Maximum volume: tiada had

Deposit matawang asas: USD/EUR

Spread: bermula dari 0.0 pip

Komisen: ada

Minimum deposit: 100 USD

Leverage: sehingga 1:200

Minimum volume: 0.01 lot

Maximum volume: tiada had

Deposit matawang asas: USD/EUR

Deposit & withdrawal

Untuk trader-trader dari malaysia, octafx menyediakan kaedah local bank transfer untuk memudahkan proses deposit dana ke dalam akaun trading anda dan juga proses withdraw dana dari akaun trading anda menggunakan bank-bank tempatan seperti maybank dan CIMB bank.

Proses ini biasanya tidak mengambil masa lebih dari 24 jam.

Kelebihan broker octafx

Deposit anda selamat dan dilindungi kerana dikawal oleh cysec

Platform trading yang bagus dan handal

Semua strategi dibenarkan

Menawarkan tiga jenis akaun- micro, pro dan ECN.

Mempunyai pelbagai bonus dan pertandingan menarik setiap minggu

Deposit rendah

Proses deposit dan withdrawal yang mudah dan tidak ada komisen atau bayaran.

Memenangi pelbagai anugerah termasuk best forex broker asia 2018, best trading conditions 2018, most transparent broker 2017 dan banyak lagi.

95,5% order dilaksanakan tanpa slippage

Kesimpulan

Broker octafx adalah broker yang popular di kalangan trader-trader di malaysia oleh kerana mereka sangat mesra pelanggan, mempunyai banyak bonus dan insentif dan deposit permulaan yang rendah.

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Amaran risiko

Sila ambil perhatian bahawa perdagangan forex dan perdagangan dalam produk leverage lain melibatkan tahap risiko yang signifikan dan tidak sesuai untuk semua pelabur. Dagangan dalam instrumen kewangan boleh mengakibatkan kerugian serta keuntungan, dan kerugian anda kemungkinan lebih besar daripada modal dilaburkan oleh anda. Sebelum menjalankan sebarang transaksi, anda harus memastikan bahawa anda memahami sepenuhnya risiko yang terlibat dan mendapatkan nasihat daripada badan bertauliah jika perlu.

So, let's see, what we have: octafx malaysia вђ“ review & penarafan broker forex octafx malaysia! Akaun forex octafx, platform, spread, syarat-syarat dagangan, deposit/pengeluaran & lebih banyak! At octafx malaysia review