Fbs customer support

Any copying, reproduction, republication, as well as on the internet resources of any materials from this website is possible only upon written permission.

No deposit forex bonuses

Trade Forex, CFDs, Stocks and Metals with honest broker, fbs customer support.

For cooperation, please contact us via support@fbs.Com or +35 7251 23212.

Trade forex, cfds, stocks and metals with honest broker

For newbies, risks are 100 times lower

Highest honest leverage on market

Wide payment systems geography

Feel free to choose any account type you like!

For experienced market players making their way to forex heights

Perfectly suits those who are just starting on their way to success on forex

Ideal for those who want to calculate their profit precisely

Designed for those who prefer trading at the fastest speed

For those who want to feel the full power of trading with ECN technologies

To grow your confidence, train your trading skills on a demo account.

Deposit with your local payment systems

Be armed with the latest news

Improvements in the conditions of U.S. Stock trading

FBS copytrade removes the $500 limit for copying PRO traders

FBS 12 years: big time! Big money!

Dollar pares gains, equities trim losses ahead evening trading

EUR/GBP: bulls return again

Silver: rising in the shade

War for gamestop between reddit and wall street

Big news: trade the volatility

USD: biggest weekly gain since october

Contact us

Zopim

Wechat

Fb-msg

Viber

Line

The website is operated by FBS markets inc.; registration no. 119717; FBS markets inc is regulated by IFSC, license IFSC/000102/124; address: 2118, guava street, belize belama phase 1, belize

The service is not provided in the following countries: japan, USA, canada, UK, myanmar, brazil, malaysia, israel and the islamic republic of iran

Payment transactions are managed by НDС technologies ltd.; registration no. HE 370778; address: arch. Makariou III & vyronos, P. Lordos center, block B, office 203

For cooperation, please contact us via support@fbs.Com or +35 7251 23212.

Risk warning: before you start trading, you should completely understand the risks involved with the currency market and trading on margin, and you should be aware of your level of experience.

Any copying, reproduction, republication, as well as on the internet resources of any materials from this website is possible only upon written permission.

Data collection notice

FBS maintains a record of your data to run this website. By pressing the “accept” button, you agree to our privacy policy.

Have questions? We've got answers!

Contact us

Discover the different ways you can contact us at FSB.

0808 20 20 888

Lines open monday-friday 8am 6pm (excludes bank holidays)

Federation of small businesses
sir frank whittle way
blackpool
FY4 2FE

You can contact us on twitter @fsbcustomercare

2 catherine place
westminster
SW1E 6HF

These contacts are for journalists and the media only. If you are a member or not in the media, please contact 0808 20 20 888 or email [email protected]

Alan soady
head of media
email: [email protected]

Matt dickinson
senior media and communications advisor
mobile: 07525 801773
email: [email protected]

Jordan bhatt
media advisor (regions)
mobile: 07813 520 857
email: [email protected]

Anna phillips
social media officer
email: [email protected]

Kerry curtis
brand public relations manager
mobile: 07815 537657
email: [email protected]

Wales

Press enquiries: 0292 0747 406
email: [email protected]

1 cleeve house place
lambourne crescent
llanishen
cardiff
CF14 5GP

Ben cottam
head of external affairs
mobile: 07917 628926
email: [email protected]

Scotland

Press enquiries: 0141 2210 775
email: [email protected]

74 berkeley st
glasgow
G3 7DS

Colin borland
director of devolved nations
tel: 0141 2267 913
mobile: 07917 628939
email: [email protected]

Stuart mackinnon
external affairs manager – scotland
tel: 0141 2267 914
mobile: 07917 628995
email: [email protected]

Northern ireland

Press enquiries: 0289 0326 035
email: [email protected]

First floor, cathedral chambers
143 royal avenue
belfast
BT1 1FH

Roger pollen
head of external affairs NI
tel: 0289 0265 983
mobile: 07780 220158
email: [email protected]

First voice magazine contacts.

Tel: 01253 361179
email: [email protected]

FSB publications ltd
sir frank whittle way
blackpool
FY4 2FE
map link

If you’d like to contact any of our local team about local issues, events, media enquiries or opportunities our operational support co-ordinators are your first point of call. Visit our regional pages to find out more about FSB in your area.

East midlands

Nottinghamshire & derbyshire
email: [email protected]

Leicestershire, northants & rutland
email: [email protected]

East of england

East anglia
email: [email protected]

Beds, cambs & herts
email: [email protected]

Greater london

North west

Lancashire & cumbria
email: [email protected]

Greater manchester
email: [email protected]

Merseyside & cheshire
email: [email protected]

Northern ireland

Scotland office

South central

Thames valley
email: [email protected]

Hampshire, west surrey & isle of wight
email: [email protected]

South east

Kent & medway
email: [email protected]

East surrey
email: [email protected]

South west local contacts

Gloucestershire & bristol
email: [email protected]

Somerset, wiltshire & dorset
email: [email protected]

Wales

West midlands

Staffs & west midlands
email: [email protected]

Warwickshire & coventry
email: [email protected]

Shropshire, herefordshire & worcestershire
email: [email protected]

Yorkshire, the humber and north east england

North east england
email: [email protected]

North yorkshire
email: [email protected]

West yorkshire
email: [email protected]

South & east yorkshire & the humber
email: [email protected]

Behind the scenes of FBS broker customer support: “are you a real person or a robot?”

Have you ever thought how broker company communicates with the clients? Learn the exciting details of customer support weekdays on the example of FBS company.

One of the preconditions to brokerage company’s progress and success is respectful and stable communication with its clients. Obviously, keeping in touch with a broker 24/7 provides a higher level of trust. Indeed, technical support is a human face of a broker. Any successful trader needs a friendly assistance which helps impart knowledge to forex trading process and doesn’t let them keep their thoughts and expectations in a helter-skelter manner. There is a big work behind trader’s back which is called technical support, and this team is always by client’s side.

Inside FBS customer support

What is really hidden in a chat box on FBS website? FBS technical support consists of people familiar with forex market, web development, and computer science. With these skills and competence, FBS support team can troubleshoot any problems that clients can meet while trading.

Being an agent of technical support means having such qualities as empathy, attentiveness, keen eye, and reflexes. FBS support agent needs to be ready to take care of clients from all over the world as fast as possible. So, the average supporter’s answer speed is not more than 2 minutes. He needs to track every tiny detail of client’s question in a short time. Usually, typical supporter starts the day with a cup of coffee and reading market and company news for being ready to answer any question.

The tricks of being multinational

FBS support consists of, saying simply, about 70 competent agents and speaking 14 languages. They serve a total of 4300-4700 chats per business day and about 3500 per weekend. Also, agents are regarding difficult questions via e-mail: they receive about 500 e-mails per day. English, arabic, spanish and indonesian agents make about 40 call-backs per day. Different countries have their own preferable ways of communication, so FBS customer support always follows the trends. For example, chinese clients are able to connect via wechat and QQ.

People behind the chat box

Support agents are working from all over the world – brazil, russia, cuba, myanmar, china, indonesia, malaysia, thailand, turkey, pakistan. Some of them work in the main office, others work remotely. Unsurprisingly, this bright international team consists of talents: from cello playing girl to air traffic controlling student. To tell the truth, the definition of the word “support” became something bigger than just a job position for FBS employees. It’s the way of thinking. Most of them became friends outside the office.

Questions: the fun part

Usually, one client asks 1-3 questions in the chat. The most popular question (not included in the FAQ list though) is “are you a real person or a robot?”. It doesn’t surprise because of the popularity of the neural networks. The second place belongs to a simple question: “what is it?”. This question is like a blind date for both sides – clients and broker need to know each other for a win-win collaboration and increasing profitability of their trading. Technical support also often checks withdrawals and deposits, HTML errors, and device versions compatibility in real-time. The shortest chat conversations are initiated by burmese clients, the longest chats are from brazil. Most iranian traders are interested in strategies and their differences, and a lot of african clients are engrossed in partnership. Surely, not all these questions are on economic topics or website work. Some of the questions could be a sitcom synopsis. Sometimes agents are appealed to take part in a talent show in south africa or invited to shaman’s rituals in peru.

Predictably, FBS support team unites different people with sometimes contrasting backgrounds. Let such an international team understand company and their personal goals, make their communication open, honest, respectful, create a strong sense of belonging to the group, and get a short list of FBS support team leader.

Undoubtedly, they do it perfectly. Consequently, clients contacting customer support feel as if they were heard out and listened to by the team agents who are attempting to understand them. So, this human attitude allows to note FBS support as one of the best. Choosing FBS as a broker guarantees that a trader will always be treated with care with all his requests and questions answered.

BUSINESSES SHOULD BE PREPARED FOR SIX DRIVERS OF FX VOLATILITY IN 2018

NEW GOLD INVESTING DROPS BY ONE-FIFTH EVERYWHERE BUT GERMANY AS BITCOIN STEALS GOLD’S SHINE IN 2017

Trading

China, new zealand ink trade deal as beijing calls for reduced global barriers

By praveen menon and gabriel crossley

WELLINGTON/BEIJING (reuters) – china and new zealand signed a deal on tuesday upgrading a free trade pact to give exports from the pacific nation greater access to the world’s second-largest economy.

The pact comes as beijing seeks to establish itself as a strong advocate of multilateralism after a bruising trade war with the united states, at a time when the coronavirus has forced the closure of many international borders.

New zealand prime minister jacinda ardern confirmed the signing of the expanded deal.

“china remains one of our most important trade partners…for this to take place during the global economic crisis bought about by COVID-19 makes it particularly important,” she told a news conference.

The pact widens an existing trade deal with china to ensure it remains fit for purpose for another decade, trade minister damien O’connor said in a statement.

It provides for tariffs to be either removed or cut on many of new zealand’s mostly commodities-based exports, ranging from dairy to timber and seafood, while compliance costs will also be reduced.

For a factbox on key deal points, please click on the square brackets:

CHINA’S MULTILATERAL PUSH

“the upgrade shows the two sides’ firm determination to support multilateralism and free trade,” zhao lijian, a spokesman of china’s foreign ministry, told a news briefing in beijing on tuesday.

The previous day, speaking at a virtual meeting of the world economic forum, president xi jinping had criticised isolationism and “cold war” thinking and called for barriers to trade, investment and technological exchange to be removed.

In recent months, beijing has signed an investment pact with the european union and joined the world’s largest free trade bloc in the 15-country regional comprehensive economic partnership (RCEP), which includes new zealand.

China has also expressed interest in joining the comprehensive and progressive trans-pacific partnership (CPTPP) agreement, the successor to a pact from which washington withdrew.

China’s new deal with wellington also opens up sectors such as aviation, education and finance. In exchange, new zealand will increase visa quotas for chinese language teachers and tour guides, the official xinhua news agency said.

New zealand was the first developed nation to sign a free trade pact with china in 2008, and has long been touted by beijing as an exemplar of western engagement.

China is now new zealand’s largest trading partner, with annual two-way trade of more than NZ$32 billion ($21.58 billion).

But ties have been tested under ardern’s government as new zealand criticised china’s influence on small pacific islands and raised human rights concerns about muslim uighurs.

Ardern also backed taiwan’s participation at the world health organization (WHO) despite a warning from beijing.

The wider trade pact also comes as beijing’s ties with neighbouring australia worsened after canberra called for an independent investigation into the origins of the coronavirus pandemic, which was first reported in central china.

Australia has appealed to the world trade organization to review china’s decision to impose hefty tariffs on imports of its barley.

New zealand, which will host the regional asia pacific economic cooperation summit this year, has said it would be willing to help negotiate a truce between china and australia.

($1=1.3914 new zealand dollars)

(reporting by praveen menon; editing by aurora ellis and sam holmes)

Trading

Cryptocurrencies: the new gold?

By gerald moser, chief market strategist, barclays private bank

Time to add to a portfolio?

There has been a lot of talk about bitcoin, and cryptocurrencies in general, being a “digital” gold. Similar to gold, there is a finite amount, it is not backed by any sovereign and no single-entity controls its production. But for bitcoin to be considered in a portfolio and to become an investable asset, similar to gold, the asset would need to improve the risk/return profile of that portfolio. This seems a tall order.

While it is nigh on impossible to forecast an expected return for bitcoin, its volatility makes the asset almost “uninvestable” from a portfolio perspective. With spikes in volatility that are multiples of that typically experienced by risk assets such as equities or oil, many would probably throw the cryptocurrency out of any portfolio in a typical mean-variance optimisation.

Poor diversifier

And while bitcoin’s correlation measures are relatively supportive, it seems to falter when diversification is most needed, such as during sharp downturns in financial markets. Looking at weekly return correlations since 2016 shows that bitcoin is not strongly correlated with any assets (see below). It is however only second to US high yield in its correlation with equities. US treasuries, gold and US investment grade were better diversifiers than bitcoin when it comes to equities.

Source: bloomberg, barclays private bank

Furthermore, looking at global equity corrections since 2015 (see below), it is noticeable that bitcoin has performed even worse than equities over the last three corrections. And while gold and fixed income provided some relief during those corrections, bitcoin compounded the loss that investors would have incurred from equities exposure.

Source: bloomberg, barclays private bank

The fact that cryptocurrencies also fluctuate alongside equities suggests that investment in bitcoin is more akin to a bubble phenomenon rather than a rational, long-term investment decision. The performance of the cryptocurrency has been mostly driven by retail investors joining a seemingly unsustainable rally rather than institutional money investing on a long-term basis.

Several studies around market structure have shown that emerging markets with high retail/low institutional participation are more unstable and more likely subject to financial bubbles than mature markets with institutional participation. And while more leading financial houses seem to be taking an interest in cryptocurrencies, the market’s behaviour suggests that the level of institutional involvement is still limited. Another issue is around its concentration: about 2% of bitcoin accounts control 95% of all bitcoins.

In summary, difficulty to forecast return, lack of diversification and high volatility makes it hard to consider bitcoin as a standalone asset in a diversified portfolio for long-term investors.

An inflation hedge?

Another point widely quoted in favour of cryptocurrencies is that they provide an inflation hedge. This might be a valid point, if inflation stems from fiat currency debasement. As mentioned above, a currency’s worth comes from the trust economic agents have in it. If unsustainable amounts of debt and large money creation shatter belief in sovereign-backed currencies through spiralling inflation, cryptocurrencies could be seen as an alternative.

Regardless of its price, bitcoin’s production is set on a precise schedule and cannot be changed. If oil or copper prices go up, there is an incentive to produce more. This is not the case for cryptocurrencies. In a very specific and highly hypothetical scenario of all fiat currency collapsing, this could be positive. But other real assets such as precious metals, inflation-linked bonds or real estate usually provide a hedge against inflation.

Other considerations

Bitcoin’s technology should theoretically make it extremely secure. As there is no intermediary, each transaction is reviewed by a large number of participants which can all certify the transaction. However, there have been frauds and thefts from exchanges. Another point to consider is the risk of “losing” bitcoins. According to the cryptocurrency data firm chainanalysis, around 20% of the existing 18.5m bitcoins are lost or stranded in wallets, with no mean of being recovered. As there is no intermediary, there is no backup for a lost bitcoin.

From a sustainability point of view, adding cryptocurrencies to a portfolio will make it less green. Mining and exchanging them is highly energy intensive. According to estimates published by alex de vries, data scientist at the dutch central bank, the bitcoin mining network possibly consumed as much in 2018 as the electricity consumed by a country like switzerland. This translates to an average carbon footprint per transaction in the range of 230-360kg of CO₂. In comparison, the average carbon footprint of a VISA transaction is 0.4g of CO₂.

Beyond energy use, the mining process generates a large amount of electronic waste (e-waste). As mining requires a growing amount of computational power, the study estimates that mining equipment becomes obsolete every 18 months. The study suggests that the bitcoin industry generates an annual amount of e-waste similar to a country like luxembourg.

Cryptocurrencies are here to stay

Innovation in digital assets continues rapidly and will likely drive increased participation, both from retail and institutional investors. The underlying blockchain technology behind bitcoin was meant to disrupt a few different industries. While results have not lived up to the initial hype, more sectors are investigating the use of the technology.

And with facebook announcing a stablecoin, or a cryptocurrency pegged to a basket of different fiat currencies, central banks have accelerated the movement towards central bank digital currencies. Those could improve payment systems resilience and facilitate cross-border payments.

Review

Introduction

FBS is an international online trading brokerage that was launched out of belize back in 2009. Since their establishment, FBS have expanded their trading services to over 190 countries around the world and now service 8,000,000 traders and 315,000 partners across the globe and supports 17 different languages. The brokerage provides a simple and easy trading experience with a selection of trading platforms and wide array of tradeable instruments.

FBS is obviously a successful online trading brokerage and have won countless awards since their establishment in 2009. Some of their most notable awards include; best FX IB program, best FX broker indonesia, best forex broker southeast asia, best forex broker thailand, and best international forex broker. As well, FBS has won many other awards for various reasons.

Not only has the FBS brokerage seen great success, but they also provide safe and reliable online trading services to their clients. FBS is licensed and regulated by the international financial services commission (IFSC) of belize with license number IFSC/60/230/TS/18.

Trading conditions

The FBS online trading brokerage is very accepting and supportive of nearly every type of trader. FBS offers their clients the choice between 6 different trading accounts, each with slight differences to better suit their needs. Overall, the trading conditions outlined in these accounts vary but are very favourable. See the trading accounts and their trading conditions overviewed below.

Deposit from $1.00

Floating spreads

Zero commission trading

Up to 1:1000 leverage

Market execution

Deposit from $5.00

Fixed spreads

Zero commission trading

Up to 1:3000 leverage

Market execution

Deposit from $100

Floating spreads

Zero commission trading

Up to 1:3000 leverage

Market execution

Deposit from $500

Fixed spreads

Zero commission trading

Up to 1:3000 leverage

Market execution

Deposit from $500

Floating spreads

Zero commission trading

Up to 1:500 leverage

Market execution

Deposit from $1000

Floating spreads

Zero commission trading

Up to 1:500 leverage

ECN execution

Products

The FBS trading brokerage features a wide array of tradeable instruments across the global markets for their clients to trade. For instance, traders can participate in the trading of over 35 forex currency pairs, 4 precious metals, 3 cfds, and 4 cryptocurrency cfds. While the extent of tradeable assets offered is rather small compared to some brokers, the range of markets available to trade in are wide.

Regulation

FBS is not widely regulated even though they are an international online trading brokerage. The only regulatory authority governing the FBS trading brokerage is the international financial services commission (IFSC) with license number IFSC/60/230/TS/18. FBS is an offshore trading brokerage and therefore is not as reliable as some brokers. FBS’s headquarters are located at no.1 orchid garden street, belmopan, belize, C.A.

Platforms

The FBS online trading brokerage provides their clients with the choice between two of the most highly sought-after trading platforms, the metatrader 4 (MT4) and the metatrader 5 (MT5) trading platforms. Both these platforms are highly advanced and sophisticated while at the same time very user-friendly and easy to use.

The metatrader platforms offered by FBS consist of both the webtrader platforms and the downloadable platforms. All platforms are fully compatible with windows, mac, and linux operating systems as well as multiple web browsers for the web-based versions.

All in all, both the MT4 and MT5 trading platforms offered are relatively the same. The main difference between the two is that the MT5 trading platform has an upgraded trading interface, a few additional features, and is more suitable for the trading of all financial assets other than forex. Therefore, traders looking to participate solely in the forex markets will choose the MT4 platform and traders more focused on a wider variety of markets will choose the MT5 platform.

Both platforms feature auto trading functionality with expert advisors (eas) as well as a sophisticated charting package with three chart types, over 50 technical indicators, and a variety of drawing and analysis tools.

Mobile trading

Both the MT4 and MT5 trading platforms offered by FBS feature downloadable mobile trading applications for both ios and android mobile devices. The mobile trading app can be downloaded from the apple app store and the google play store for free. The trading apps are fully optimized for the mobile screen and feature all the same functionality as the desktop platforms. As well, traders wanting to use the FBS website on a mobile device can, as it has been optimized to work on mobile devices too.

Pricing

The FBS trading brokerage is accepting of all experience levels of traders and therefore provides trading accounts with minimum deposits from as low as $1.00 and professional ECN trading accounts with minimum deposits from $1,000. As for the available spreads, FBS provides floating spreads as low as 0.2 pips, fixed spreads as low as 3 pips, and trading without spread, but with a commission starting from $20. All in all, the spreads and commissions offered by FBS are quite favourable and competitive with the industry standards.

Deposits & withdrawals

FBS provides their traders with an extensive array of deposit and withdrawal options with a total of 72. All methods of deposit are free of charge and withdrawals have varying commissions depending on the method used.

Deposits via the most popular e-wallets and credit cards are instant, and all other methods take between 15 – 20 minutes or a maximum of 48 hours to complete. Withdrawals generally take between 15 – 20 minutes or a maximum of 48 hours to complete and come with a small commission for most methods.

See below, a list of the most popular deposit and withdrawal methods.

Visa/mastercard

Neteller

Skrill

Bitcoin by skrill

Perfectmoney

Mybitwallet

OKPAY

Astropay

Customer support

The level of customer care and support provided by FBS is truly phenomenal. Traders can reach support representatives 24 hours a day, 7 days a week via email, live chat, telegram, wechat, and telephone with multiple international numbers. Also, clients can schedule a call back if they prefer not to wait. However, support representatives are generally quick to respond and friendly with their responses. Additional methods of support include an extensive FAQ page and interaction via various social media channels.

Research & education

FBS provides their traders with a comprehensive education and research centre that’s packed with educational resources and content. For instance, traders have access to market analytics such as forex news, daily market analysis, and forex tv. They also have access to trader tools including an economic calendar, central bank rates, and forex calculators. As for educational material, traders are provided with a forex guidebook, tips for traders, webinars, video lessons, seminars, and a glossary. All in all, we were very impressed with the extent of educational content and market research resources.

Noteworthy points

The FBS trading brokerage is highly successful and has an excellent reputation in the online trading industry. Therefore, the brokerage has various noteworthy points worth mentioning. For instance, FBS stands above the rest of online trading brokerages in the following areas.

Extent of deposit and withdrawal options.

Variety of educational content and resources.

Exceptional selection of trading platforms.

Conclusion

The FBS online trading brokerage is a widely used international forex and cfds trading brokerage that features an array of tradeable assets across the global markets. FBS is an offshore trading brokerage which raises some concerns, however, they have an excellent reputation and are licensed and regulated by the IFSC. FBS is supporting of all types and experience levels of traders and offers them favourable trading conditions and low commissions and fees. Traders at FBS have an excellent selection of trading platforms to choose from and can trade a variety of financial assets with all the tools and features necessary to succeed. All in all, FBS is a solid online trading brokerage and could be the right broker for you.

Comparison

Broker comparison maecenas porta rhoncus dui ut congue. Donec luctus non sem eu euismod. Ut rhoncus mauris non bibendum congue. Donec maximus ipsum a lectus sollicitudin.

Support and resistance

The concept of support and resistance is very important for traders. Basically support and resistance represent areas where the price action is expected to face obstacles. Let’s study this in detail.

Support is a price level where the falling price tends to slow down or reverse. This means the price is more likely to "bounce" off this level rather than break through it. However, once the price has passed this level, it is likely to continue dropping until it finds another support level.

Resistance is a price level where the rising price tends to slow down or reverse. The price is more likely to bounce back from this level rather than break through it. However, a break above this level opens the way for further price growth until it finds another resistance level.

How to use S&R in trading

Support and resistance allow traders to guide themselves through the market. Once you mark these levels on the chart, you will see the structure of the market and be able to predict the direction of the price’s next steps as well as their size.

The idea is that these levels will most likely stop the price action and make it reverse. As a result, it’s a common approach to open buy trades at support and sell trades at resistance. If you want to get the benefit of trading a trend, then you will buy at support during an uptrend or sell at resistance in a downtrend. If you don’t trade trends, then you still can use support and resistance levels as your entry points and close positions at the next support/resistance levels.

Indeed, S&R levels also give a trader a hint where to close a trade. Thus, if you have an open selling position and the price is approaching a support level, you might think about closing your trade. The same thing is with a buy trade, the difference being that after you opened a buying position you need to mind resistance levels.

Support and resistance can be located on every timeframe. Yet, keep in mind that the bigger the timeframe, the more important is a support/resistance level. In addition, despite the fact that we talk about levels here, trading is not a precise science, so you actually need to think about S&R as areas. When you’ve identified support or resistance, you need to include a couple of pips around it. This will help you make your trading more accurate.

How to locate support and resistance?

Support and resistance come in different forms. Firstly, there are the diagonal trendlines we explained before. A trendline can connect the price’s highs and limit the trend on the upside. In this case, this trendline is called a resistance line. A trendline can also be drawn through the lows of the price chart and limit the price action on the downside. Such a line is called a support line. Support and resistance lines can be drawn in both uptrends and downtrends. You need at least 2 highs or 2 lows to draw a trendline through them. You can find more information about drawing trendlines .

Notice that during an uptrend, support line is the most important one because if the price breaks below it, the trend will change to a downtrend. During a downtrend, resistance line is the key one as a break above it would mean a reversal up.

As the market is constantly moving, it often happens that support and resistance lines and levels switch places. As you can see at the picture above, after the price fell below the support line it started to act as a resistance line.

There are also horizontal support and resistance levels. One of the simplest and most effective ways is to draw them through the previous highs and lows of the price chart:

Other techniques traders use to identify support and resistance levels are moving averages, fibonacci levels, pivot points, etc.

FBS expert elizabeth belugina shows various techniques of locating key S&R levels on the charts in metatrader

Our history

FBS – continuously developing broker. Let’s move forward together!

Ready, steady, GO!

2009 marks the entrance of FBS into the international market. Satisfaction with our service and excellent client reviews helped us quickly earn the trust and favor of traders all over the world.

Excellent quality of our work led to rapid growth of the company’s popularity – by the end of its first year of operation FBS was already providing its services to more than 50 000 clients. The same year we started building a network of our loyal partners from many countries and created an international customer support service.

Beginner’s luck

FBS receives its first prestigious award – "best mini forex-broker". Experts’ confidence served the best proof that the company was on the right track.

FBS keeps improving its services, and by the end of the year total amount of the company’s clients increased by half! Simultaneously we started holding many contests and developing our own analytical resources.

International recognition

FBS is repeatedly awarded the "best mini forex broker" prize, but this time on a global scale. The company takes an active part in exhibitions, holds seminars and receives universal recognition.

That was the year of expanding our geography. Total number of clients goes beyond the figure of 100 000! FBS constantly receives warm feedback and acquires loyal partners.

Deserved trust

The list of FBS authoritative awards gets replenished with 3 awards in a row – “fastest growing broker asia”, “best forex broker asia”, “best platform metatrader 4”. FBS achieves huge success and trust! We keep encouraging our clients – prize fund of our contests is multiplied by several times, we introduce a unique possibility to insure funds. More and more partners open FBS branches in their countries.

Great turnaround

FBS gets ready to reach the next level – we start implementing cutting-edge technologies and services. We develop our interaction with clients and take part in major events of the forex world. This year we received as many as 4 awards in nominations “best broker in asia”, “best broker in south-east asia”, “best partnership program”, “best trading platform”. Total amount of our traders approaches 400 000.

5 years of solid growth

FBS celebrates its five-year anniversary. In honor of the celebration we held a grand raffle and rewarded our customers. FBS gets a lot of greetings and declarations of love! The company becomes the fourth consecutive year "best broker in asia." we already have more than half a million customers. This year we also launched a new FBS personal account and the company’s website.

Updating our records

FBS outdoes itself and gets 11 international awards. New regions are conquered, with representative offices opened there. Growth is gaining speed, the number of clients and partners exceeds 1 million! The company’s turnover increases more than twice. The company runs a massive charity campaign, providing help for over $400 000.

Galloping success

FBS has officially joined the major league with over 200 million opened orders and more than 2,5 million active traders across the globe. The expansion is going on and on – every day we welcome about 7000 new traders, 4 local offices are opened every year, and 6 international awards don’t lie. However, we don’t rest upon our laurels and do our best to make our services, promotions and the overall experience even better. The best is yet to come though!

That unforgettable year ushered in unstoppable development for FBS. There were a lot of possibilities to exploit, and we used this chance. We congratulated the 3 millionth trader on january 2017, and our team member gave a lucky call to the 6 millionth trader in december 2017. A brief calculation shows that we welcomed around 8000 traders per day to our big international and successful family.

In 2017, we received the awards in following nominations: “best broker southeast asia 2017”, “best FX broker indonesia”, “best FX IB program global”, “best forex broker thailand 2017”.

We got as close to our clients as possible. This year, we opened seven local offices in thailand, one office in turkey, shanghai, and laos. There were lots of seminars, education courses, and workshops last year.
Time does not stand still, and we are following it. Cryptocurrency is the new black, and this year we added 4 new instruments to trade with the most comfortable conditions: bitcoin, litecoin, dash, and ethereum. It looks like a new level, and we won’t stop improving our services next year.

We are ready for new achievements, and you?

The year 2018 turned out to be truly enlightening and groundbreaking. We devoted all our efforts to the FBS people and were overjoyed to earn the trust of more than 11 million traders and 370,000 partners.

We grew together and shared the knowledge via seminars, webinars, blog posts, and analytical articles. To stay tuned into market trends we introduced new useful possibilities:
- FBS copytrade application - a social platform for sharing trading expertise
- trading stocks of around 100 companies from the US stock exchange market
- loyalty program - a brand-new pure inspiration from FBS that encourages ambitious financial goals for the upcoming year.

The year was rich in events including FBS leaders summit in sentosa, 9th birthday in surabaya, traders' party in cairo, 8 financial exhibitions and fairs, including cairo investment expo 2018. No doubt we couldn't miss the world cup 2018. FBS football journey contest let 55 traders visit russia and feel an international vibe.

Making it a good tradition, FBS gained new awards: "most transparent forex broker - 2018", "best forex trading account 2018", "best copy trading application global - 2018", "best forex broker asia-2018", "best investor education - 2017", "best FX IB program - china 2017".

In 2018 the FBS family never stopped taking care of those in need. Annual charitable promotion during the holy month of ramadan let us collect $310, 478! Besides, we sent humanitarian aid to the victims of laos flood and lombok earthquakes.

With a sense of achievement in hand, we are ready to surprise you and skyrocket in 2019!

To be continued!

Dynamic and prosperous

In 2019 we grew bigger up to +14 million clients globally, improved existing services, took hold in app stores, upgraded our partner program, and got acknowledged in asia and europe.

By december, we had all our three apps released for android and ios: FBS mobile personal area, FBS trader, copytrade. Thus, FBS supports all the main actions any trader chooses to perform daily: manage accounts, trade on a simple, intuitive platform, and copy trades by top market performers.

Service-wise, we added NASDAQ and S&P 500 indexes, introduced YEN accounts. The personal area got more user-friendly and faster. As for the partner program, the whole logic behind it was updated. Now we have a brand-new site that shows the cooperation options. There are two partner programs - FBS affiliate and FBS introducing broker.

This year, we got more awards: most progressive forex broker europe, best forex broker europe, best forex broker vietnam, best forex broker middle east, best copy trading platform, best trading service in vietnam, best broker in malaysia.

As always, the team launched successful promotions, including the trade 100 bonus and trip for pip game. In 2020, we continued the tradition of social responsibility. During the annual ramadan promotion, FBS collected $241,221 to support nine charitable organizations. We helped people in need locally and made dreams come true for 12 people who shared their beautiful wishes on facebook.

We feel that the next year is going to be legendary! Stay tuned!

About

FBS – your reliable and honest forex broker

FBS is an international broker with more than 190 countries of presence. 16 000 000 traders and 410 000 partners have already chosen FBS as their preferred forex company.

To provide the best customer experience FBS organizes seminars and special events, providing its clients with training materials, cutting-edge trading technologies and latest strategies on the forex market. Both newbie and professional traders will find these sessions useful.

We value diversity of our clients and understand that different categories of customers have different demands. Specially for muslim traders we provide swap-free accounts (also known as islamic accounts), that do not contradict with the teachings of islam.

If you are looking for a reliable and honest broker, consider opening an account at FBS. You will be surprised how easy and comfortable trading on forex can become when there is a professional company standing behind you.

Annual profit of our clients

Our achievements

FBS was founded in 2009 and since then received numerous international awards: the best FX IB program, best FX broker indonesia, best forex broker southeast asia, best forex broker thailand, best international forex broker, best customer service broker asia 2016, top IB program 2016, highly recommended broker insurance company in indonesia of the year, best forex brand, asia 2015, best safety of client funds asia 2015, best broker in asia-pacific region 2015, best broker in the middle east, most transparent forex broker - 2018, best forex trading account 2018, best copy trading application global - 2018, best forex broker asia-2018, best investor education - 2017, best FX IB program - china 2017, the most progressive forex broker europe 2019, best forex broker vietnam 2019.